#CultureSafe Find out about security measures (here)

Privacy Policy

1 Responsible for the treatment

Owner: FILM SYMPHONY ORCHESTRA S.L. (from now on, “FSO”)

NIF: B98541030

Registered office:Avenida Aragón nº 36, esc. 3-5, 46021 Valencia, Spain.

E-mail: contact@filmsymphony.es

2 Information and consent

By accepting this Privacy Policy, the user is informed and gives their free and unequivocal consent so that the personal data provided through the website is processed by FSO.

3 Obligation to provide the data

All the personal data that we request from you through the web or through other support, are mandatory, (unless the opposite is specified in the required field) to fulfill the established purposes, not being possible to register on the Website if you do not You provide us with complete data, notwithstanding that you can freely view the content of the Website.

By entering data on the website, the user guarantees that he is over fourteen (14) years old and that the data provided is true, exact, complete and up-to-date, undertaking to notify FSO of any type of modification that occurs in the data that have facilitated.

4 What is the purpose of the processing of your data by FSO?

The personal data provided by the user will be processed for the following purposes:

1) Make the user registration effective to allow them access to the products and services that we can offer them. In particular the sale of concert tickets and registration for the "summer camp"

2) Manage the sending of commercial communications about products, services, promotions, offers, loyalty campaigns, events, news, recommendations or communications from FSO or commercialized by FSO through the different communication channels at your disposal, including electronically or telematic, unless the user states otherwise by checking the corresponding box or sending an email to the address contact@filmsymphony.es.

3) Send commercial communications by FSO from third parties if the user authorizes it by checking the corresponding box, and which can also be revoked by sending an email to contact@filmsymphony.es.

5 What is the legitimacy of the treatment?

The processing of user data is based on the express consent that is requested and that you accept and which you may object at any time. The consents obtained for each of the purposes are independent, so the user may revoke only one of them, without affecting the others. The legitimacy of the processing of your personal data may also come from the concept of legitimate interest that the company may have based on the regulations established in the legislation that is applicable to the case.

6 What is the term of conservation of the personal data of the users?

Personal data will be kept while the relationship with the user is maintained or until you exercise your right of opposition and the cancellation of data. Once the relationship has ended or the rights have been exercised, the data will be blocked for all the time required by the applicable legislation and until the possible obligations derived from the treatment prescribe.

7 Who is the user data that can be processed by FSO?

FSO will process the following categories of user data in order to offer a better service and to be able to adapt its activities to the circumstances of each user.

to) Data provided by the users:

  • Identifying data: name, surname and ID.
  • Contact details: email address.
  • Age
  • Sex

b) Specific data from sources other than the user,such as sources accessible to the public.

c) Data provided by third-party companies for the management of concert tickets.

d) Data derived from the development of the relationship: Data provided indirectly by the client derived from browsing the website itself, access to the private area or any other of a similar nature that allows its reception.

In those cases in which the user provides an FSO with evident third party data that has been informed and obtained the prior consent of said person so that their personal data is processed by FSO. In the event that FSO is convicted of unauthorized treatment, it reserves the right to pass on certain limitations to the user who provides the data without the prior consent of the owner.

8 Who are the recipients of user data?

FSO will not have any data session that does not have a legal basis that justifies it or that said session is legitimized for any reason. The legal basis will always be related to the processing of the requested service.

Therefore, your data will be subject to specific treatment by FSO within its own sphere of action and for the different media (digital and / or analog) in which it operates.

Notwithstanding the foregoing, FSO may contract storage services in the cloud or “Cloud” with entities whose servers are located outside the European Economic Area. However, FSO will ensure that these providers have adequate measures to carry out a comparable level of protection in terms of the provisions of data protection regulations.

9 What are your rights?

The Data Protection regulations give you a series of rights in relation to the data processing that our services imply and that you can exercise, attaching the copy of your ID to the claim. The rights are as follows:

Right of access: Know what type of data we are processing and the characteristics of the processing that is being carried out. Right to rectification: You can modify your data because it is inaccurate or not true. Right to portability: Being able to obtain a copy in interoperable format of the data that is being processed. Right to limit processing: When you have given consent for the processing of your data related to different issues, you may proceed to limit it. Right to deletion: Request the deletion of your data when the processing is no longer necessary. Right to object: Request the cessation of sending commercial communications mentioned above. Right to revoke the consent given Right to file a claim with the supervisory authority (In Spain the Spanish Data Protection Agency –AEPD-)

You can exercise your rights by postal mail at the postal address Calvo Acacio Street nº 16-20. Valencia, CP 46017 or by email at the address contact@filmsymphony.es indicating the right to exercise and the copy of your ID.

10 What are the security measures that FSO will apply?

FSO will treat the user's data at all times in an absolutely confidential way and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the effect the necessary technical and organizational measures that guarantee the data security and avoid its alteration, loss, treatment or unauthorized access, account of the state of technology, the nature of the stored data and the risks to which they are affected.