Legal advise and Privacy policy

LEGAL NOTICE AND CONDITIONS OF USE

FIRST.- OWNER OF THE WEBSITE

This website belongs to FILM SYMPHONY ORCHESTRA SL (hereinafter FSO) with CIF B98541030 and registered office at Avenida Aragón nº 36, esc. 3-5, 46021 Valencia, Spain. It is registered in the Valencia Commercial Registry in Volume 9633, Book 6915, Folio 26, Section 8, Page V 154045, Entry 1. The contact email address is: contact@filmsymphony.es

 

SECOND.- ACCESS TO THE WEB

FSO makes available to the public (hereinafter user), who access this website (hereinafter WEB), information about its own products and services (hereinafter CONTENTS and/or SERVICES).

 

THIRD.- CORRECT USE OF THE SERVICES

The user undertakes to use the Services in a diligent, correct and lawful manner and, in particular, but not limited to, the following are strictly prohibited:

  • Use the Services in a manner, for purposes or with effects contrary to the law, morality and generally accepted good customs or public order;
  • Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the Services, unless authorized by the owner of the corresponding rights or legally permitted;
  • Carry out any act that may be considered a violation of any intellectual or industrial property rights belonging to FSO or third parties;
  • Use the Services and, in particular, information of any kind obtained through the Website to send advertising, communications for direct sales purposes or for any other type of commercial purpose, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to market or disclose such information in any way;

The user shall be liable for any damages of any kind that FSO may suffer as a result of non-compliance with any of the obligations set forth above.

Any minor user must use the Website with the consent of their parent or legal guardian, who is responsible for any problems that may arise while using the services of this website.

 

FOURTH.- PURCHASE OF TICKETS

This website provides users with a ticket sales platform (hereinafter, the "ticket office"), integrated within the website itself, through which they can purchase tickets for concerts and musical performances.

The available tickets correspond to events organized and promoted by different entities, and depending on the concert, sales will be managed directly by one or other of the following promoting entities:

FILM SYMPHONY ORCHESTRA, SL, with CIF B98541030 and address at Avenida Aragón nº36, Esc. 3-5, 46021 Valencia.

QUALITAS FOUNDATION, with CIF G98855927 and address at Calle Calvo Acacio nº16-20, 46017 Valencia.

FSO TOUR 2018 AIE, with CIF V98998198 and address at Avenida Aragón nº36, Esc. 3-5, 46021 Valencia.

FSO TOUR 2019 AIE, with CIF V98998214 and address at Avenida Aragón nº36, Esc. 3-5, 46021 Valencia.

 

FIFTH.- RULES OF CONDUCT

Users may contact FSO and interact in certain sections of the website as long as they comply with this code of conduct:

  • It is prohibited to impersonate other people, companies or organizations.
  • The use of offensive or disrespectful language, including insults, threats, or hurtful comments, is prohibited. FSO may remove such content and take legal action if deemed appropriate.
  • Marketing, spamming, or promoting companies or websites is prohibited. Any such content will be removed and, if necessary, reported to the Spanish Data Protection Agency.

 

SIXTH.- PROPERTY RIGHTS

All content on the Website, such as text, opinion pieces, graphics, photographs, logos, icons, images, as well as the graphic design, source code, and software, are the exclusive property of FSO or third parties, whose rights in this regard are legitimately held by FSO, and are therefore protected by national and international legislation.

The use of any elements subject to industrial and intellectual property for any other purpose (including, but not limited to, commercial and advertising purposes), as well as their distribution, modification, alteration, or decompilation, is strictly prohibited.

 

SEVENTH.- EXCLUSION OF WARRANTIES AND LIABILITY

FSO reserves the right to interrupt access to the services at any time and without prior notice, whether for technical, security, control, maintenance, power outages, or any other justified reason.

Consequently, FSO does not guarantee the reliability, availability, or continuity of the Website or the Services. Therefore, users' use of the Services is at their own risk, and FSO cannot be held liable in this regard.

Furthermore, FSO assumes no liability for, but not limited to, the following:

  • The use by users of the materials available on the website, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the content of the website itself or third-party portals.
  • Of any potential damages to users caused by the normal or abnormal functioning of search tools, the organization or location of content and/or access to services, and, in general, errors or problems arising in the development or implementation of the technical elements that comprise the service.
  • Of the contents of those pages that users can access from links included on the website.
  • From the acts or omissions of third parties, regardless of whether these third parties may be linked to FSO through a contractual arrangement.

Likewise, FSO excludes any liability for damages of any kind that may be due to the presence of viruses or other harmful elements in the content that may cause alterations to computer systems as well as to documents or systems stored therein, so FSO will not be liable in any case when the following occur:

  • Errors or delays in the user's access to the services, or any anomalies that may arise when these incidents are due to Internet network problems, acts of God or force majeure, or any other unforeseen contingency beyond the control of FSO.
  • Failures or incidents that may occur in communications, deletion, or incomplete transmissions, so there is no guarantee that the website services will be constantly operational.
  • For errors or damages caused to the website due to inefficient and bad-faith use of the service by the user.
  • Due to the inoperability or problems with the email address provided by the user to send the requested information.

In any case, FSO is committed to solving any problems that may arise and offering all necessary support to the user to reach a quick and satisfactory solution to the incident.

 

EIGHTH.- LINKS TO OTHER WEBSITES

FSO does not guarantee or assume any liability for damages suffered by accessing third-party Services/content through connections, links, or links from linked sites, nor for their accuracy or reliability. The purpose of the links appearing on FSO is exclusively to inform the user of the existence of other sources of information on the Internet where they can expand on the Services offered by the Portal. FSO shall not, under any circumstances, be responsible for the results obtained through said links or for the consequences arising from users' access to them. These third-party Services are provided by third parties, and therefore FSO cannot and does not control the legality of the Services or their quality. Consequently, the user must exercise extreme caution in evaluating and using the information and services contained in third-party content.

The inclusion of hyperlinks for commercial purposes on websites other than FSO's that allow access to this website is expressly prohibited without FSO's express consent. In any case, the existence of hyperlinks on websites other than the company's does not imply the existence of a commercial or business relationship with the owner of the website where the hyperlink is located, nor does it imply FSO's acceptance of the link.

 

NINTH.- DATA PROCESSING AND USE OF COOKIES

In accordance with the provisions of data protection regulations, we inform you that the personal data you provide us through our website or by sending emails will be processed by FSO, in its capacity as data controller, under the legitimacy granted by the consent given by the user for the purposes described in the Privacy Policy, which must be read, understood and accepted for the use of this web portal.

In all cases, the user will be responsible for the veracity of the data provided and may exercise their rights of access, deletion, rectification, objection, restriction of processing, and portability by writing to the company at its registered office or by email to privacy@filmsymphony.es, provided they provide proof of identity. If they deem it appropriate, they may contact the Spanish Data Protection Agency.

For its part, FSO is committed to fulfilling its obligation to maintain the confidentiality of personal data and has therefore adopted the necessary measures to prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology at all times.

Furthermore, FSO informs you that by visiting this website, no personal data that identifies a User is automatically recorded. However, there is certain non-personal information that is not identifiable with a specific user that is collected during the live session through devices called "cookies" that allow us to obtain statistical information about the use of the website in order to make improvements. All users must consult our cookie policy to browse the web.

 

TENTH.- APPLICABLE LAW AND JURISDICTION

For any interpretive or contentious issues that may arise, Spanish law will apply, and in the event of a dispute, both parties agree to submit to the jurisdiction of the Courts and Tribunals of the city of Valencia (Spain), waiving any other jurisdiction that may apply.

However, to resolve any interpretive or contentious issues that may arise from the acquisition of products from persons who are considered consumers, the parties will submit to the courts and tribunals of the consumer's domicile.

Finally, for the appropriate legal purposes, we remind you that the European Commission has created an online platform for out-of-court dispute resolution, which is available at the following link: http://ec.europa.eu/consumers/odr/.

en_GB
Tickets